Job Description
It is the primary responsibility of the Reservations Supervisor to process reservation requests, changes, and cancellations. Identify the needs of guest reservations and determine the appropriate room type. Manage block room reservations and contract reservations.
Description of Duty:
Oversee the on-property reservations operations to ensure prompt, effective, and accurate service.
Maintain reservation systems and ensure data integrity and accuracy.
Handle special reservation requests and VIP bookings, ensuring high customer satisfaction.
Build and manage group blocks to include rooming lists, billing, pick up reports, cutoff dates & comp policies.
Enter and manage airline reservations according to the monthly manifests.
Review daily reports and action accordingly (reservations booked, arrivals, no shows, cancellations, deposits outstanding, traces)
Establish effective working relationships with the Sales team and the Front Desk team and oversee that reservations are being coordinated correctly and delivering an excellent guest experience
Participate in daily pre-convention meetings, training and other sales-related meetings as required.
Guides guests through reservation process, processes payments & monitors communication between hotel and guests
Make and alter reservations accurately
Reconcile commission invoices to ensure accuracy of reporting.
...Join to apply for the Complex Director of Finance role at HEI Hotels & Resorts 4 days ago Be among the first 25 applicants Join... ...ago Director, Site Management Operations, Clinical Trials (Remote) Deerfield, IL $124,400.00-$338,000.00 1 hour ago Director...
...Job Description We are currently seeking a Product Designer to join our team of outstanding employees!*Portfolio must be included on resume POSITION OVERVIEW We are seeking a candidate who's passionate about fashion apparel & accessory trends, pop culture...
...Details First Name, Middle name, and Last Name City and State Open to Relocate? Rate Availability Phone # Mobile # Email address Visa type Visa Expiration Date Hiring Status Brandon Vela - ERM *** North America Tel.: +***#J-18808-Ljbffr
...Gardener in the Parks, Recreation and Waterfront Department. The current vacancy is in the Urban Forestry Unit and will staff the tree planting and young tree care team. The City of Berkeley plants, waters, and establishes up to 1,000 trees each year. This recruitment...
...to join our team. If your excited to be a part of a growing company where you receive the... ...Company Training Provided. Part-time or Full-time Requirements Responsibilities... ...Organized Business minded Able to work remotely Able to work with no...