Job Description

At  Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

We are seeking a detail-oriented and collaborative Application Analyst II to join our ERP & WFM Excellence team. This role will support the implementation, maintenance, and optimization of enterprise applications, ensuring they meet business needs and operate efficiently. The ideal candidate will have experience working with Enterprise Resource Planning and Workforce Management or Timekeeping/Scheduling applications and a passion for solving complex business problems through technology. Work location is local to Camden, to provide onsite support of Kronos clocks when required.

Key Responsibilities
• Provide functional and technical support for ERP and WFM applications.
• Collaborate with business users to gather requirements and translate them into system solutions.
• Troubleshoot application issues and coordinate with vendors or internal teams for resolution.
• Assist in system upgrades, patches, and testing activities.
• Develop and maintain documentation for system configurations, processes, and procedures.
• Support data integrity, reporting, and integration efforts across platforms.

• 3+ years of experience supporting UKG/Kronos.
• Strong analytical and problem-solving skills.
• Experience with system configuration, testing, and user support.
• Familiarity with SQL or other data query tools.
• Excellent communication and collaboration skills

Prefer:

• Experience with platforms such as Infor CloudSuite or similar.
• Knowledge of business processes in a healthcare environment.
• Experience with system integrations and reporting tools

Bachelors degree preferred
Business, Data Analytics, Information Technology/Systems, Healthcare preferred.
3+ years relevant clinical, certification, and/or technical experience will be considered in lieu of degree.

Application specific certification/proficiency within 90 days of hire if applicable.
preferred:
RN, PT, OT, MA, LPN.
Healthcare experience in hospital, medical practice, or health system

Excellent written and verbal communication.
Ability to effectively translate IT terminology and processes with key stakeholders.
Strong customer service skills.
Ability to multitask in high pace work environment.

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