Job Description

Overview

Social Media Manager role at Exemplis LLC . This hybrid role is based out of our Cypress, CA headquarters and reports to the VP, Direct to Consumer. The Social Media Manager owns the daily presence of our DTC brands (Albany Park, Edloe Finch, X-Chair, Mavix, Timbuk2) across all social platforms. You will craft channel strategy, content calendars, and community engagement while partnering with Brand, Creative, Growth, and eComm teams to deliver a cohesive brand experience and measurable business impact.

Responsibilities and Essential Functions

• Develop and maintain platform-specific strategies and editorial calendars that align audience, brand, and business goals.
• Plan, publish, and schedule content across platforms (Meta, Youtube, Tiktok, Pinterest, X, LinkedIn) to maximize reach, engagement, and follower growth.
• Oversee community management, engaging relevant internal stakeholders and escalating to CX as needed.
• Track, analyze, and report channel metrics; translate insights into actionable recommendations for stakeholders.
• Collaborate with Lifecycle Marketing to align social storytelling with email and SMS calendars for launches and promotions.
• Partner with the Creative organization on campaign-driven and evergreen asset requests; determine when to involve external creators and freelancers.
• Coordinate with the eComm team on landing-page experiences for social.
• Work with the Brand organization to integrate paid, earned, and owned initiatives.
• Oversee agencies and freelance creators, setting deadlines, budgets, and KPIs.

Qualifications, Skills and Education

Required Qualifications:

• Bachelors degree or equivalent; or minimum of six years related experience and/or training; or equivalent combination of education and experience.
• 5+ years managing multi-platform social programs for DTC or ecommerce brands.
• Demonstrated success growing major platforms with measurable results.
• Proficiency with social analytics, scheduling tools and asset-editing platforms.
• Strong cross-functional communicator experienced in briefs and deliverables.
• Expectation of being in office 3 days a week along with core members of team. (M/W/TH)

Preferred Qualifications:

• Experience managing external agencies and community management at scale.
• Understanding of social commerce and emerging platform features.
• Expertise in community management, including brand voice and escalation.
• Comfort testing new formats and experimenting with AI-assisted content tools.
• Experience working with Influencer and Growth teams to optimize Social.

Perks and Benefits

• Competitive Salary: Our compensation philosophy is externally competitive, internally fair, and not won or lost on compensation.
• Hybrid Work Schedule: Flexible remote work with onsite collaboration days.
• Health Insurance: Medical, dental, vision options available; eligibility in the first month following start date.
• 401(k): Company match 100% up to 3% and 50% of the next 2% deferred.
• Time Off: Paid time off starts accruing day 1.
• Observed Holidays: 10 company observed holidays.
• Employee Discounts: Discounts on all product lines.
• Hit our Numbers Lunch: Team celebrations when monthly milestones are met.
• Tuition Scholarships: Partnership with UMASS Global for 10%-20% off tuition for you and/or family.

About Us

It all started in a small warehouse in California with just three employees, a fax machine and a bell that rang out every time a chair came down the conveyor belt. Over 25 years later, Exemplis continues to lead, innovate and disrupt an array of industries through its growing family of brands including SitOnIt Seating , Timbuk2 , X-Chair , Maverick , Mavix , Edloe Finch , and Albany Park . From sustainable manufacturing to outreach programs and more, we strive to make a positive impact on everyone we serve. We make sure our people (and their communities) are at the core of our organization. To make a difference, we must be a champion of diversity, inclusion, service and social justice above all else. Are you ready to be a part of something special? We have headquarters, offices and retail stores across the U.S. Learn more and apply today.

Exemplis is an Equal Opportunity Employer and our company adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. Read our full statement on our careers page.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Marketing and Sales
• Industries
• Manufacturing

End of description.

Job Tags

Similar Jobs