Job Title: Patient Care Coordinator
Location: Optum Redlands – 2 W Fern Ave, Redlands, CA 92373
Schedule: Monday – Friday, 8:00 AM – 5:00 PM (Training hours are the same)
Interview Process: Face-to-face interviews
Dress Code: Business casual
Screenings Required: Candidates must successfully complete a drug screen, background check, and all required health screenings, which include TB blood test, MMR, Varicella, Hep B titers, and respirator medical clearance.
Position Overview
The Patient Care Coordinator is the first point of contact for patients and visitors, providing a welcoming and supportive environment at our healthcare facility. This role requires strong communication skills, a friendly and approachable demeanor, and the ability to work efficiently in a fast-paced setting.
Key Responsibilities
Greet patients and visitors with a professional and friendly attitude.
Assist patients with general inquiries and provide directions to appropriate departments.
Support patients with wayfinding to relocated departments or services.
Maintain a clean, organized, and welcoming front entrance area.
Provide basic support to ensure smooth patient flow and a positive experience.
Desired Skills & Experience
Customer Service: Previous experience in a customer-facing role (healthcare, hospitality, or retail preferred).
Communication: Clear, compassionate, and professional verbal communication.
Interpersonal Skills: Ability to remain calm, patient, and helpful in high-pressure situations.
Organization: Strong attention to detail with the ability to manage multiple tasks.
Technology: Comfortable with scheduling systems, basic office software, and phone systems.
Healthcare Knowledge (Preferred): Familiarity with medical terminology and HIPAA guidelines.
Language Skills (Preferred): Bilingual skills are a plus.
Qualifications
High school diploma or equivalent required.
Minimum of 1 year of customer service or front desk experience preferred.
Ability to stand for extended periods and assist with light physical tasks.
Job Description Were building the most loved hydration brand in the world. Be LOVE is building the future of hydration. Founded by Kurt Seidensticker (Founder of Vital Proteins, early investor in Ghost Energy and Koia) and Leslie Scofield (Toms, Aviator...
Job Description Our client a well known University is seeking a Guest Services Representative in their New York, New York Location Job Description Serve as frontline service staff, providing high-quality customer service to guests and visitors in a residential...
...throughout Minnesota. Working Title: Fraud Risk and Audit Supervisor Job Class: State Program Administrator, Director Agency: Department of Employment and... ...Classified Bargaining Unit/Union : 216 - Middle Management Association/MMA FLSA Status : Exempt -...
...Attorney Specializing In Trusts And Estates Robert Half Legal Permanent Placement is looking for an experienced attorney specializing... ...administration. The ideal candidate will bring extensive experience in tax-efficient estate planning and a proven ability to manage complex...
...Full-time Description We are hiring an experienced Automotive New Car Sales Director for our growing and fast-paced dealership! The right candidate MUST have a proven track record of effect management in Sales within the Automotive industry. Pack Auto Group...