Job Description

Field Service Engineer - Medical Laboratory Equipment Join our dynamic team as a Field Service Engineer, specializing in the maintenance and service of medical laboratory equipment such as hematology, chemistry, and coagulation analyzers. This full-time position is based in the bustling region of Seattle, WA, and offers a chance to enhance the operational standards of healthcare diagnostics. The role is ideal for a proactive and technically skilled engineer passionate about advancing healthcare through cutting-edge technology and outstanding service. Salary: $65,000.00 - $80,000.00 per year Essential Duties and Responsibilities: Installation, routine servicing, and preventative maintenance of complex medical laboratory instrumentation. Develop and maintain strong customer relationships, ensuring high levels of customer satisfaction. Coordinate problem resolution with the Field Support Group, showcasing problem-solving capabilities. Meticulously maintain vehicle inventory, including tools and essential parts required for field service tasks. Deliver on-site basic operational training to users, enhancing their understanding and efficiency in using our devices. Manage a schedule that includes frequent overnight travel to meet the needs of clients throughout the region. Minimum Position Qualifications: A Certificate or Associate of Applied Science Degree in electronics or a closely related field is required. A minimum of 3 years of experience in field service engineering, preferably in medical devices or related sectors. Strong foundation in electronics and electro-mechanical troubleshooting. Ability to work legally in the USA without sponsorship. Must reside within a reasonable commute of the Seattle, WA area or be willing to relocate at own expense. Full vaccination against COVID-19 is required to comply with healthcare industry standards. Preferred Qualifications: Experience in servicing medical laboratory analyzers (hematology, chemistry, coagulation) is highly advantageous. Proven track record of diagnosing and resolving technical problems in a field service role. Excellent communicative abilities for effective customer and team interactions. Flexible approach with the ability to adapt to on-call duties as necessary. Skills: Advanced troubleshooting skills in electronics and mechanical systems. Effective communication and interpersonal skills to train and interact with customers. Organizational skills for managing service schedules and parts inventories. Strong analytical skills to diagnose and resolve issues efficiently. Benefits: Competitive base salary ($65K - $80K) plus potential for overtime and performance bonuses, adding an additional $4K - $8K annually. Company vehicle provided for all work-related travel. Tools of the trade, including a company laptop and cellphone. Fully paid family medical, dental, and life insurance. Generous retirement plan options with 401K. Comprehensive leave entitlements including vacation, PTO, and paid holidays. Tuition reimbursement programs for ongoing professional development. Yearly performance-based bonuses to reward your hard work and dedication. #J-18808-Ljbffr

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