Field Service Engineer - Medical EquipmentWe are seeking a dedicated and skilled Field Service Engineer to join our dynamic team. This role involves servicing, maintaining, and installing advanced medical laboratory equipment such as hematology, chemistry, and coagulation analyzers. Based in the Spokane, WA area, this position offers the opportunity to work with innovative automated robotic laboratory instrumentation. With a focus on delivering exceptional service, the ideal candidate will have a strong background in electronics and electro-mechanical troubleshooting, coupled with a commitment to making a positive impact on patient care and medical research.Salary: $65,000.00 - $80,000.00 per yearEssential Duties and Responsibilities: Installation, regular servicing, and preventive maintenance of medical laboratory instrumentation. Developing and maintaining strong customer relations to enhance client satisfaction. Addressing and coordinating problem resolution among the Field Support Group to ensure effective operations. Maintaining a well-equipped company vehicle with necessary tools and parts. Providing on-site training to customers on the operation of the equipment, ensuring they can utilize the technology effectively.Minimum Position Qualifications: A Certificate or AAS Degree in electronics or a related technical discipline. Proven background in electronics and electro-mechanical troubleshooting. At least 3 years of experience as a field service engineer, ideally within the medical device sector. Willingness and ability to travel overnight as required for job duties. Fully vaccinated against COVID-19 as mandated by company policy for employee health and safety.Preferred Qualifications: Experience with medical laboratory analyzers or other related medical instrumentation highly desirable.Skills: Strong diagnostic skills and proficiency in reading schematics and complex technical instructions. Excellent interpersonal and communication skills to interact effectively with colleagues and clients. Ability to manage time efficiently and work autonomously with minimal supervision. Strong organizational skills to manage multiple tasks and priorities effectively. Commitment to continuous learning and professional development.Benefits: Competitive salary base plus potential overtime and performance bonuses, potentially increasing earnings significantly. Company-provided vehicle for work-related travel and assignments. Fully paid family medical, dental, and life insurance benefits. Generous 401K plan, tuition reimbursement, vacation, PTO, and paid holidays. Annual performance-based bonus, enhancing your income based on achieved goals. Inclusion of technologies such as a laptop and cellphone to support work efficiency.
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