This is not a work-from-home role—the selected candidate is expected to operate from my client's Bay Area office for the majority of the week.
Required Skills:
• 5-7 years of experience working in a similar role.
• Prior experience in the IT services industry is strongly preferred and will serve as a key
differentiator, contributing to success in this role.
• Excellent written and verbal communication skills, including the ability to independently
draft meeting notes and business correspondence.
• Proficient in planning and managing calendars, travel arrangements, and daily activities.
• Skilled in recording key meeting notes, assigning and following up on action items, and
providing regular progress reports to stakeholders.
• Ability to quickly learn and effectively use company tools such as SharePoint, expense
management systems, and other internal platforms.
• Strong proficiency in Microsoft Office 365, especially Excel and PowerPoint.
• Strong interpersonal skills, with the ability to engage effectively with Americans and cross-culturally.
Cultural senior stakeholders—both internal and external—through verbal and written communication, and coordinate meetings across multiple time zones.
Key Responsibilities/KRAs (include but are not limited to):
• Manage day-to-day office administration tasks, including office upkeep, pantry
management, planning and executive team gatherings and internal
events.
• Provide support to the Strategic Business Unit (SBU), including badging and general
associate assistance.
• Flexibility to participate in meetings overlapping with Indian time zone is a key
requirement.
• Manage executive calendars, coordinate travel arrangements, and schedule meetings
across multiple time zones.
• Draft meeting agendas, capture detailed notes, and follow through on action items.
• Engage and communicate seamlessly with cross-cultural senior stakeholders through
written and verbal interactions.
• Use internal platforms (e.g., SharePoint, O365, and expense tools) to manage
documentation, workflow, and expense reporting.
...and communication skills. Ability to manage multiple tasks and work independently or in a team environment. Preferred: CompTIA A+, Network+, or other relevant certifications. Experience with ticketing systems (e.g., Zendesk, Freshdesk, ServiceNow). ...
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